FAQ'S
🛒 Frequently Asked Questions (FAQs) – Toshustore.in
1. What is Toshustore.in?
Toshustore.in is your one-stop online destination for trending, unique, and must-have products across fashion, lifestyle, tech, home, accessories, and more.
2. Do you deliver all over India?
Yes! We offer nationwide shipping across India. No matter where you are, we’ll bring your order to your doorstep.
3. How long does delivery take?
Orders are usually delivered within 5-7 working days, depending on your location. You'll receive tracking details once your order is shipped.
4. How do I track my order?
Once your order is shipped, you’ll receive an email or SMS with your tracking link. You can also track it in the “My Orders” section of your account.
5. What payment methods do you accept?
We accept Debit/Credit Cards, and Cash on Delivery (COD) at select locations.
6. Can I cancel or change my order?
Orders can be changed or cancelled within 6 hours of placing them. Please contact our support team quickly if you need to make changes.
7. What is your return/refund policy
We offer easy returns and full refunds on eligible products within 7 days of delivery. Items must be unused and in original packaging. For help, contact our support.
8. What if I receive a damaged or wrong product?
We’re sorry! Please contact us within 24 hours of delivery with a photo of the item, and we’ll arrange a replacement or refund.
9. Is my personal information secure?
Absolutely. We use secure SSL encryption to protect your data and ensure your personal information stays private.
10. How do I contact customer support?
You can reach us via:
📧 Email: support@toshustore.in
Or use the Contact Us form on our website